PRIVACY POLICY
Last updated: August 15, 2026
INFORMATION WE COLLECT
When you create an account, place an order, contact support or request a service, we may collect your name, email address, telephone number, billing details, order information, account details, support messages and technical information such as IP address, browser and device data.
PAYMENT INFORMATION
Bank, JazzCash and Easypaisa payments are manually verified. Customers may send payment-reference or payment-proof information. We do not ask customers to submit online-banking passwords, PINs or one-time passwords. Payment providers and banks process transactions under their own privacy terms.
HOW WE USE INFORMATION
We use information to create and secure customer accounts, process orders, provide downloads and services, verify payments, communicate order updates, respond to support requests, prevent abuse, maintain records and meet applicable legal or tax obligations.
COOKIES
WordPress, WooCommerce and essential security features may use cookies for account login, cart, checkout, preferences and website protection. Non-essential analytics or marketing cookies should be disclosed and controlled when such tools are enabled.
SHARING
We may share limited information with hosting, email, payment, security, analytics or professional service providers only where reasonably necessary. We do not sell customer personal information. We may disclose information when required by applicable law or a valid legal process.
RETENTION AND SECURITY
Information is retained only as reasonably necessary for orders, downloads, support, fraud prevention and legal or accounting records. No internet system is completely secure, but we use reasonable administrative and technical safeguards.
YOUR REQUESTS
Customers may request access, correction or deletion of eligible personal information by contacting us through the Contact Us page. Some transaction records may need to be retained where required for legal, tax, dispute or security purposes.
CHILDREN
The website and paid services are not directed to children who cannot legally enter a purchase contract. A parent or legal guardian should manage any permitted purchase for a minor.
CONTACT
Privacy questions may be submitted through https://shopmarkaz.com/contact/
PUBLIC CONTACT INFORMATION
Business: ShopMarkaz Digital
Support email: shopmarkazpk@gmail.com
WhatsApp: +92 329 5406015
Location: Islamabad, Pakistan
Website: shopmarkaz.com